1. Introduction

Welcome to EAST.IM. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://east.im and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Make a purchase or subscribe to our services
Contact us through our contact form
Subscribe to our newsletter

This information may include:

Name and email address
Payment information (processed securely through third-party payment processors)
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services
Processing transactions and sending related information
Responding to your comments, questions, and requests
Sending you technical notices, updates, and support messages
Improving our website and services
Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our service. These third parties have their own privacy policies addressing how they use such information:

Payment Processors: Stripe for secure payment processing
Analytics: Google Analytics for website analytics
Authentication: Third-party OAuth providers (Google, GitHub)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal data
Right to rectify inaccurate data
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent

To exercise any of these rights, please contact us at support@east.im.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@east.im
By visiting our contact page: https://east.im/contact

Last Updated: January 2025